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Jay - Debbie & Family
Triangle Carpet Cleaners
919-471-8159
On May 24th 2021,
Debbie and I will have been married for 40 years. During
that period of time we have had three beautiful children,
Morgan, Jessica, and Michael. Morgan is married to Eric and
we have two wonderful grandchildren named Donnie and Hudson. Jessica is married to
Ken and we have a granddaughter named Natalie. Michael and
Danielle are engaged and have a grandchild named Raylan. Over the years our kids have been very
involved in sports and dance, so when we were not working we
seemed to be at a ball field, gymnasium, or doing bus duty
somewhere. We would not change that for anything, for it has
been some of the most enjoyable times of our life to this
point.
Back in 1982 I started Triangle Carpet Cleaners, mainly
because two friends of mine talked me into it. I began to
study, trying to learn the business as best as I could, and
to this day I am learning something new everyday. I have
always enjoyed the business, because of the immediately
gratification you get when you finish your work. One of the
best things about my work is the people I get to meet, and
talk with. To start my business, I began by canvassing door
to door trying to develop business. I do not think the
temperature in that January got over 40 degrees during the
day. Walking around from door to door in neighborhoods was
not my favorite thing to do, but when you have a family to
feed, and other responsibilities, you do what you have to
do. At one time I bought a used golf cart and trailer to use
in canvassing door to door, so I wouldn't have to be on my
feet so much. Customers use to call and ask if I was the
golf cart guy. I was doing all the cleaning at that time,
and I still clean to this day. I personally do all our
specialty rug cleaning, and some of our residential and
commercial cleaning.
Debbie, at the time, was working at the infirmary at
UNC Student Health Services, as a Family Nurse Practitioner
(FNP), something she has always loved to do. In March of
1987 after our son Michael was born, she was able to retire,
because our business had built up enough to allow her to do
that. Debbie joined me in the business at that time, but
most importantly she raised our kids. She was able to
participate in all of our kids school, and other activities.
She added the greatest asset to our business, herself, for
customers love to talk to her. She manages the calendar, and
office for us, and does a great job. I think she needs a
raise. Debbie still fills in at the UNC Infirmary from time
to time, for she still loves being a nurse.
About 20 years ago, Debbie and I had to make some
decisions about where we were going to go with the business.
It had done so well for us, but we needed to start taking a
serious look at the future of our business. We needed to
take the business to another level. We went out and bought
all new equipment, trucks, supplies, and became IICRC
certified. With the amount of money we spent, we could have
bought ourselves a new house. We needed to be able to
provide the best possible service to our customers, so that
we could develop the high rate of satisfaction that we have.
So, what's in the future? We are
just going to continue to work real hard, and provide the
best customer service that we can. After Mike graduated from
college he came to work for us, and will eventually take
over the company. Personally, we will
continue to enjoy our grandchildren, Donnie, Hudson, Natalie,
and now Raylan, and trying to enjoy life.
Anyway, I hope you have enjoyed our little story, and
if you have any comments, please
just
drop me an email.
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